ALPMA 2019 - The Debrief!11 Sep 19

Categories: law practice management, legal software, Office Online Integration, practice management, Process Automation, Workflow, legaltech, ALPMA

ALPMA Summit 2019

Melbourne Convention Centre | 4th-6th September 2019

We are just back from 3 fantastic days at the Australasian Legal Practice Management Association (ALPMA) Summit in Melbourne. This is an annual gathering of lawyers, practice managers, technology providers and other legal tech experts. We normally attend at exhibitors each year as it's a great opportunity to meet so many Australasian clients and partners - as well as create new connections. 

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7 questions to help you decide which practice management software to choose for your law firm04 Jul 19

Categories: law practice management, law practice management software, compare legal practice management software, legal case management software

Choosing software to help you run your firm and manage your client work takes time and research.

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Lawyers Conveyancing Australia boosts client experience with Actionstep30 May 19

Categories: law practice management, law practice management software, legal software

Lawyers Conveyancing Australia tells us how Actionstep powers their practice, builds a strong client base and simplifies how they manage their business.

Peter Mericka, Principal Lawyer at Lawyers Conveyancing Australia, saw that client behaviour was rapidly changing in line with our increasingly online work and home environments. Potential clients research and find lawyers online, they like to communicate informally, they want information quickly and they ask to be updated regularly on progress.

To stay ahead of these changes, Peter wanted a system for his law firm that allowed a smooth transition from online search to happy clients - taking the pressure off his team in relation to client administration and communications.

He identified Actionstep as the practice management system that truly embraced the online, cloud-based environment we live in, as well as having all the capabilities his team needed to manage their clients and work efficiently.

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Why New Age Law Firms are Winning Customer Referrals (and how to up your game)05 Dec 18

Categories: law practice management

In the professional services game, you’re only as good as your last review. Harsh as that may seem, it’s a growing reality that legal firms are grappling with. Prospective customers are increasingly reaching out to their peers, browsing review sites and engaging Facebook communities to find a recommended law firm. In a recent Forbes article, it states that 85% of consumers trust online reviews as much as their friends’ and families’ recommendations. Almost 70% of consumers are more likely to use a local business with positive reviews, while 40% of consumers said they would avoid local businesses that have negative reviews.

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