Feature Spotlight: Client Portal12 Aug 19

Categories: law practice management software, legal software, client portal, client communication

James 💚Client Portal

Keep clients up-to-date & take pressure off your inbox

Nominated by James Shorey, Customer Growth Team Lead at Actionstep UK, our latest Feature Spotlight is a much-loved gem by our customers as well as their clients: the Client Portal.

This Is Not a Trick Question - Are All Cloud Providers in the Cloud?06 Aug 19

What are the business benefits of being fully in the cloud?

If you are looking at cloud-based software for your law firm, you have no doubt researched and found many options and providers for managing your law firm in the cloud. But how can you be sure the systems you are considering are fully cloud-based? (And does it really matter?)

Using Actionstep with Billing and Trust Accounting Only25 Jul 19

Categories: legal billing, legal billing software, law practice management software, legal software, cloud legal software, trust accounting, Billing / Trust Accounting Only

Actionstep Product Update

New option to use Actionstep without integrated general ledger accounting 

Billing and Trust Accounting are fundamental parts of running a law firm but because they can affect your accounts, Actionstep used to require you to setup your whole accounting system before you could do either. That has changed with our recently released Billing / Trust Accounting Only option.

New Office Online Integration05 Jul 19

Categories: law practice management software, legal software, cloud legal software, Office365 Integration, Office Online Integration

Actionstep Product Update 

New Office Online integration 

Actionstep's new online Office Integration allows users to access Word, Excel, and Powerpoint files stored in Actionstep from Office's cloud-based versions of the Office Suite. This functionality is designed to make editing and collaborating on Actionstep documents even easier. 

7 questions to help you decide which practice management software to choose for your law firm04 Jul 19

Categories: law practice management, law practice management software, compare legal practice management software, legal case management software

Choosing software to help you run your firm and manage your client work takes time and research.

Making document management easier for Actionstep’s Mac users27 Jun 19

Categories: law practice management software, cloud legal software, Office365 Integration

Actionstep Product Update

Getting work done in Microsoft Office is a crucial part of millions of people’s jobs & daily lives - ourselves included. That’s why we all breathed a sigh of relief at Actionstep when we released a new Office365 integration for Mac users. This means our Mac users can more easily manage documents in Actionstep. 

Moving from On-Premise to the Cloud12 Jun 19

Categories: legal practice management software, compare legal practice management software, cloud legal software, Time Matters

Given all the hype about “the Cloud” you would think that there would be a stampede of firms moving from on-premise systems, like Time Matters and Amicus, to the Cloud. Whilst many have converted there are plenty who are hesitating, and for good reasons:

Lawyers Conveyancing Australia boosts client experience with Actionstep30 May 19

Categories: law practice management, law practice management software, legal software

Lawyers Conveyancing Australia tells us how Actionstep powers their practice, builds a strong client base and simplifies how they manage their business.

Peter Mericka, Principal Lawyer at Lawyers Conveyancing Australia, saw that client behaviour was rapidly changing in line with our increasingly online work and home environments. Potential clients research and find lawyers online, they like to communicate informally, they want information quickly and they ask to be updated regularly on progress.

To stay ahead of these changes, Peter wanted a system for his law firm that allowed a smooth transition from online search to happy clients - taking the pressure off his team in relation to client administration and communications.

He identified Actionstep as the practice management system that truly embraced the online, cloud-based environment we live in, as well as having all the capabilities his team needed to manage their clients and work efficiently.

Grow Your Practice Beyond Borders with Multi-Currency Billing12 Apr 19

Categories: legal billing software

Traditionally, law firms have set up practice to serve their local communities, but increasingly firms are offering specialized legal services to an international clientele. We’re committed to being at the forefront of legal tech to help firms expand and grow to compete in today’s global marketplace. As practices move towards niche expertise in specialist areas, this is more vital than ever.

Why New Age Law Firms are Winning Customer Referrals (and how to up your game)05 Dec 18

Categories: law practice management

In the professional services game, you’re only as good as your last review. Harsh as that may seem, it’s a growing reality that legal firms are grappling with. Prospective customers are increasingly reaching out to their peers, browsing review sites and engaging Facebook communities to find a recommended law firm. In a recent Forbes article, it states that 85% of consumers trust online reviews as much as their friends’ and families’ recommendations. Almost 70% of consumers are more likely to use a local business with positive reviews, while 40% of consumers said they would avoid local businesses that have negative reviews.